Behavioral Guidelines

As a company of the Indulor-Group, Indulor Leverkusen GmbH & Co. KG is following the Indulor Behavioral Guidelines

Behavioral Guidelines of the Indulor-Group

Our behavioral guidelines describe the global standards that must be followed by every employee. They form the basis for the fulfillment of our corporate responsibility.

Standards of behavior

Honesty, trustworthiness and openness determine our work processes. We respect the human rights and interests of our employees as well as the legitimate interests of the persons with whom we conduct business relations.

Compliance with laws

Both the Indulor-Group companies and our employers comply with the laws and regulations of the countries in which we operate.

Business partner

As part of our business, we expect the business principles of our partners to be consistent with our principles.

Social commitment

The Indulor-Group strives to be a trusted and acknowledged part of society and to exercise its social responsibility in the communities in which we operate.


The Indulor-Group is committed to constantly reviewing all processes and products and looking for improvements that best meet customer needs.


The Indulor-Group is committed to minimizing its impact on the environment by constantly optimizing our processes and creating a sustainable company in the long term. In partnership with others, the Indulor-Group is committed to the promotion of environmental protection measures, the enhancement of environmental awareness and the implementation of environmentally sound corporate practices.

Energy management

Within the scope of the energy management system according to DIN EN ISO 50001 the energy consumption is systematically analyzed and optimized. All employees are encouraged to participate in the continuous energetic improvement of our processes.


Our innovation efforts are designed to meet the requirements of our customers. We always take into consideration the interests and needs of both our customers and society. Our work is based on sound scientific knowledge. To ensure product safety, we apply the strictest standards.

Corporate Policy of INDULOR Group

All members of the management board commit themselves and their employees to meet the

requirements of an Integrated Management System (IMS), to continuously improve its effectiveness


and to pursue its goals. To achieve the goals, the necessary information and resources are provided.

This system is based on the following principles:

Increase customer satisfaction

Satisfied customers = Business success!

Our customers are the focal point of our actions. We recognize their requirements and work together

to meet them as early as possible. Our goal is to meet the mutually agreed customer requirements

(including quality and product safety) all the time, to work out problem solutions to the highest quality


standards and thus to increase the customer satisfaction.

Inclusion of all employees

All employees fulfill their tasks in the company for the good of the whole and are jointly responsible for

the company's success. Every employee is called upon to contribute to the success of the company

through committed and responsible action.


We identify and develop the competence of our employees.

Continuous improvement

The management board commits itself and its employees to continuously improve processes,

products and our energy-related performance in order to reduce costs, secure our economic survival

and enable planned growth.

Our employees are actively encouraged to contribute to the economic, ecological and energetic


improvement of processes.

Sustainability and Social Responsibility


Our economic activity is accompanied by social principles and environmental aspects.

We would like to create healthy and safe workplaces. We want to reduce environmental pollution and

reduce our specific energy consumption.

With the help of our Energy Management System possible energy saving measures are shown to us.

It leads to systematically implementing them and checking their effectiveness.

Our energy management system makes it possible to systematically assess energy-efficient

alternatives and procure them in consideration of economic viability, sustainability aspects and quality.

Our management system requires management and employees to identify and comply with applicable

legal and other requirements.

Our workplaces and processes have to be designed in such a way that risks to life, health and the

environment are avoided, remaining risks carefully assessed and maintained at a level that is

comparable to the state of the art.

Incidents and accidents are investigated for cause and corrective actions are taken in order to prevent

reoccurrence of events. We conduct a cooperative dialogue with the authorities and the public and

pursue an open information policy.


Ankum, 19th March 2018


Kirsten Steinhaus                                                                                                     Thomas Fengler

Managing Director                                                                                                   Managing Director